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CRM Licensed Social Worker
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90664082

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Riverside HealthCare

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  4 Views, 0 Applications  
CRM Licensed Social Worker

The Licensed Social Worker provides support and advocacy to patients and their families as part of an interdisciplinary health care team to overcome barriers to progression-of-care and facilitate a safe and coordinated discharge to the community. Services may include parenting issues, substance abuse, stress management, adjustment to illness, trauma and bereavement, geriatric depression, and other mental health or emotional difficulties that impede the patient's progression-of-care, elder abuse, child abuse, sexual assault and patient abuse.



Actively participate in daily huddles, flash rounds, patient care conferences, and/or morning hand-off reports to stay up to date and to maintain knowledge about treatment plan .

Assessments include application of age specific growth and growth and development and cultural influence, and includes review of the medical record, patient/family interview, consultation with physician, nursing and allied health staff and evaluation of need for community resource linkage. Communicates relevant aspects of assessment to patient/family and health care team.

Assists in developing and revising policies to support counseling/progression of care activities.

Collaborate with PACC in facilitating referrals to local, state and federal resources and arranging patient/family counseling or support groups after discharge

Collaborates with transitionalists or community based case manager to help patient resume life in the community

Conduct an appropriate psychosocial assessment (including family relationships, home environment, emotional status, resources for coping and post hospital options) to evaluate potential progression-of-care barriers, appropriate post hospital needs, ability to cope with social issues surrounding patients illness and risk of re-hospitalization.

Documents intervention in the medical record in accordance with department standards (85% Peer Review compliance).

Encourage healthcare team members in collaborative problem solving acting regarding plan of care and appropriate use of resources.

Establish and maintain effective professional working relationships with patients, families, interdisciplinary team members, payers and external case managers

Facilitates or participates in family conferences as needed. Keeps team members apprised of outcomes.

Helps patient/family understand, accept and follow medical recommendations within the context of self-determination.

Helps team members understand the psychosocial issues that are impacting progression of care

Identify and record episodes of preventable delays or avoidable days due to failure of progression-of-care processes.

In collaboration with case manager and healthcare team, develops timely, effective discharge and continuity of care plans (including home care and alternate care placement) with patient/family which minimize non-acute days.

Individual workload is organized and prioritized within a team context to meet patient care needs based on medical plan, patient needs and departmental policy and standards to minimize non-acute days.

Initiate appropriate plan of care to address holistic, age-specific needs and reflect the patient's changing condition. Uses appropriate skills related to knowledge of specific age needs and behaviors when communicating with and treating patients.

Keeps current on all regulatory changes that affect delivery or reimbursement of acute care services

Matches counseling technique to patient age culture, language and cognitive status. Uses appropriate skills in working with the geriatric population, such as speaking distinctly and slowly, providing time for decision making, verbalizing and moving, addressing patient as preferred, involving family or caregiver and considering barriers and limitations when planning for discharge.

Pro-actively participate as a member of the interdisciplinary clinical team to confirm appropriateness of the treatment plan relative to the patient's preference, reason for admission, and availability of resources.

Provide crisis intervention, supportive counseling and advocacy to assist patients and/or family with adjustment associated with chronic illness, hospitalization and/or alternative care placement based on assessment, principles of development and patient/family needs. Facilitates decision-making process as needed.

Recognize and respond appropriately to emotional risk factors.

Report and coordinate mandated child and elder abuse/neglect and domestic abuse and patient abuse as required by law.

Serve as a resource person to physicians, case managers, physician offices, and billing office for coverage and compliance issues.

Timely response to referrals of patients/families requiring psychosocial advocacy.

Update all involved parties regarding progress, revisions and other information related to progression-of-care and the discharge plan

Uses interpersonal skills which convey a positive and supportive attitude to patients, families, physicians, and staff(e.g., active listening, good communication, telephone etiquette)


Experience/Education Requirements:Graduate degree preferred in psychology, family counseling, social work, or other similar disciplines. MSW requiredRecent work experience in the health care or insurance industry.

License or Certification Requirements:In accordance with the Clinical Social Work and Social Work Practice Act. LSW or LCSW required within 12 months of hire.


Job ID2018-17235

# of Openings1

CategoryTherapists & Other Clinical Professional

TypeRegular Part-Time


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